Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (859) 371-7887 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
It will take time for your body to adjust to your new mattress, so we ask that you sleep on it for a minimum of 30 nights to allow for this adjustment period.
If you are not comfortable within 120 nights, we will help you reselect the right mattress. Our 120 NIGHT WAKE UP HAPPY PROMISE is valid for one return and must be done within 120 days from your delivery date.
You may exchange your mattress once, with a redelivery fee of $75 in our local delivery area. We recommend a stain-proof mattress protector to keep your mattress clean.
Snuggy's Mattress Express is unable to exchange any stained, unsanitary or damaged mattress under the 120 NIGHT TRIAL period. Do not remove the law tag from the mattress as it will void the 120 NIGHT TRIAL.
Please note that our 120 NIGHT TRIAL is not valid on warranty exchanges, clearance items, floor models, pillows, mattress protectors, adjustable bases, furniture or other accessories.
See our sales specialist for more details.